Frequently Asked Questions
Everything you need to know about growing your perfect garden.
How do I track my order of gardening supplies?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What is your return policy for live plants and seeds?
We offer a 30-day satisfaction guarantee. If your plants arrive in poor condition, please contact us within 48 hours for a replacement or a full refund.
Do you offer international shipping for heavy equipment?
Currently, we ship to the continental United States and Canada. Shipping rates for heavy items like raised beds and composters are calculated at checkout.
Are your soil amendments and fertilizers organic?
Yes, we prioritize sustainability. Most of our fertilizers and soil products are OMRI-listed for organic gardening, as noted in individual product descriptions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installments through Affirm for larger tool purchases.
Can I cancel or modify my order after it has been placed?
Orders move quickly to our warehouse for fulfillment. You can modify or cancel an order within 1 hour of placement by contacting our customer support team.