Returns & Exchanges
At Gardener's Supply, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If a tool or accessory doesn't meet your expectations, you can return it within 60 days for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unused items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your package over any old labels.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
